Our Sustainable Strategy
Sustainability Policy
We are Committed to encourage and develop business models that solve social and environmental problems.
We generate positive impacts on society and the environment beyond our operation. We do this by building trust and mutually beneficial relationships with our stakeholders in the countries where we operate. Sustainable management is among our corporate strategic goals, through which we deliver higher value to people, businesses, communities and the environment, all framed in the achievement of our Higher purpose.
We incorporate corporate governance, social and environmental criteria into our business lines to promote development and growth in our Regional management. thus, we work by ensuring the Banks’s permanence over the long term. our sustainability strategy enables us to look towards the future by identifying opportunities and managing risks.
We enrich the lives of people and the planet through the transformative power of our business models, while ensuring our existence in the future, with responsibility towards our stakeholders and awareness of the environment.
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We enrich the lives of people and the planet through the transformative power of our business models, while ensuring our existence in the future, with responsibility towards our stakeholders and awareness of the environment.
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Responsibility: We are responsible by minimizing the impacts of our operations and managing our risks and opportunities for a more sustainable future.
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Awareness: We raise awareness by fostering sustainable habits in our stakeholders and by designing strategic alliances that contribute to the solution of global challenges.

Stakeholders
For us, the participation of our stakeholders is relevant and essential for the execution of our strategy.
Value Promises
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Employees: We live our values and provide spaces for well-being and development, as well as a safe environment that fosters innovation and allows employees to positively impact society.
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Investors: We work continuously for the profitability and growth of their investment, making responsible decisions with a long-term vision.
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Environment: We minimize the negative environmental impacts of our operation and maximize those positive ones through our business activities.
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Clients: We offer a wide range of inclusive, competitive, accessible, innovative and sustainable products and services, creating long-term commercial relationships based on trust.
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Suppliers: We promote the competitiveness and sustainability of their companies, offering equitable business opportunities and creating spaces for the development of capabilities, in the search of mutual benefit.
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Communities: We enrich people’s lives by facilitating their development, well-being and access to the financial system, thanks to a friendly and close interaction in spaces of genuine exchange.
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Allies: We make fair and clear agreements that allow us to achieve common goals, as well as generate positive environmental, social and/or economic impacts.
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Authorities: We timely fulfill our obligations and keep authorities informed about our actions and performance in a transparent way.
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Shareholders: We maximize the return on their investment and ensure sound management based on good governance, ethics and transparency, providing them with timely and accurate information for their decision making.
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Board of Directors: We facilitate informed, timely and diverse decision making, allowing us to guide the company and its subsidiaries towards the fulfillment of our promises to our stakeholders.
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Guilds and Associations: We support collective actions that positively impact sectorial public policy and promote sustainability, generating value and contributing to competitiveness and development.

Materiality Analysis
The materiality analysis is an essential part of our sustainable strategy, making visible the relevant issues for sustainable management.
We fully updated the materiality matrix in 2021, analyzing and reviewing the relevant issues for our stakeholders on the economic, social and environmental aspects on which we generate the greatest impact. This management allows us to foster a constant dialogue with our stakeholders to identify their expectations and best practices to address risks and opportunities, creating value and strengthening the relationship with them.
The scope of the materiality exercise and our strategy apply to the Bank and its subsidiaries in Colombia, Honduras, Costa Rica, Panama and El Salvador, in all strategic issues reported.
Our Material Issues
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CLIMATE CHANGE: Actions aimed for mitigating and adapting to climate change throughout our value chain, actively managing our carbon footprint and risks, in order to contribute to the transition to a resilient, low-carbon economy.
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SUSTAINABLE FINANCE: Savings, financing, payments, investment and insurance products and services, with incentives and added values specially designed to effectively contribute to the transformation towards a sustainable economy.
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EQUITY, DIVERSITY AND INCLUSION: Strategies that seek to equalize opportunities for all and eliminate barriers for our employees and customers belonging to minority population groups, specially on gender and new generations.
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SUSTAINABLE FUNDING: External management of resources with financial incentives, with the purpose of financing activities or projects with environmental, social and governance benefits.
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CORPORATE GOVERNANCE: Transparent decision-making with a long-term vision by the governing and administrative bodies, which balances the interests of shareholders, customers, investors and other stakeholders, whose expectations are aligned with their incentives.
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ECO-EFFICIENCY & CIRCULAR ECONOMY: Actions aimed at preventing, mitigating or correcting the environmental impact of our operation and our supply chain, which involves responsible management of our water consumption, waste generation, energy use and paper consumption.
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FINANCIAL EDUCATION: Programs that promote healthy financial habits, strengthen trust in banking, encourage the responsible use of products and support their usability, transcending regulatory compliance.
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RELATIONSHIPS WITH COMMUNITIES: Programs that promote sustainable development through alliances, social investment, volunteering and developing skills in the communities where we are present.
SDGs
Since 2015, when the United Nations launched the Sustainable Development Goals, we have incorporated into our sustainability strategy targets aimed at meeting the goals to which we contribute directly, and the specific goals on which we work.
We have integrated the contribution of the SDGs into the different material issues of the Bank and we monitor progress. This has allowed us to analyze products and initiatives to make decisions on best practices.
SDGs prioritized by Davivienda